Description:Pull the Graph equivalent of the Intune GUI and grab the exact device data and actions needed without sending anyone into the admin center. Walk through demo ideas for building simple, helpdesk-friendly tools to handle everyday tasks: device info, LAPS, BitLocker, group changes, app reinstalls, sync, restart — all in one place. Discuss security without handing out more roles or making your helpdesk Intune Admins. RBAC knows what they can do; your tool just makes it usable.
What you will learn:- Don't use Intune for everything — especially where it's lacking. Tap into the same data and actions Intune uses and surface them in tools your helpdesk can actually use.
- Helpdesk needs a clean, fast interface — not an Intune scavenger hunt. Build simple, purpose-built UIs that put device info, LAPS, BitLocker, and common actions in one place.
- Let RBAC decide what they can do — your tool just makes it usable. Respect existing permissions and provide a safer, cleaner workflow without exposing the full Intune or Entra portals.
- Gain practical tips to streamline helpdesk operations and enhance their workflows while maintaining security and efficiency.
